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We use this website for the purposes of capturing information on potential future customers and employees. We save all conversations you have with Lusy for a period of 2 years so that we can:
- Train the system’s understanding of the natural language you are using
- Understand how we can best serve you if you decide to get in touch
Your IP address is used to determine which company you may belong to for the purposes of Market Research, your IP address is not saved. We may contact you or your company and reach out to the most appropriate persons at that organisation (or you if you have left your name). We will not refer to the conversation you had with LUSY. We will just ask if you would be interested to hear how we can help.
Your data will never be provided to third parties without your permission.
For full details of our lawful reason for processing and handling your personal data please see our privacy policy.
Subject Access Request
To submit an access request email us at information@volume.ai
Deletion request
If you request deletion, any data stored by us will be anonymised and retained for reporting purposes.
We’ll remove our application cookies from your device. Cookies related to Google analytics and other related session cookies will not be removed, to remove these cookies please follow your browser providers guidance for cookie deletion.
If you have visited this site from any other browsers or devices and would like to be anonymised for those devices you will need to repeat this process as necessary.
We only anonymise data where we know we are expecting personalised data, for example we asked you for your name. If you believe you have provided personal data where we are not expecting it please contact us, quoting your session ID within 30 days and we will anonymise this data too.
Please see our full privacy policy for more information.
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