We use this website for the purposes of capturing information on potential future customers and employees. We save all conversations you have with Lusy for a period of 2 years so that we can:
- Train the system’s understanding of the natural language you are using
- Understand how we can best serve you if you decide to get in touch
Your IP address is used to determine which company you may belong to for the purposes of Market Research, your IP address is not saved. Based on your interactions with LUSY we may contact you or your company. Your data will never be provided to third parties without your permission.
For full details of our lawful reason for processing and handling your personal data please see our privacy policy.
Subject Access Request
To submit an access request email us at information@volume.ai
Deletion request
If you request deletion, all of your cookie data will be deleted, any data stored by us will be anonymised and retained for reporting purposes.
If you have visited this site from any other browsers or devices and would like to be anonymised for those devices you will need to repeat this process as necessary.
We only anonymise data where we know we are expecting personalized data, for example we asked you for your name. If you believe you have provided personal data where we are not expecting it please contact us, quoting the user ID within 30 days and we will anonymise this data too.
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